//the process & FAQ//
STEP 01
Fill out our inquiry form
Yay! One step closer!! Please start by filling out our inquiry form on our contact page. We will then review all your details and get back to you via email within 48 business hours. We will respond confirming availability for your date send over our pricing guide (either wedding edition or portrait edition). If we are unavailable for your date, we will respond via email communicating a list of other talented photo & video recommendations that we know & work with!
STEP 02
Call or meet up
We'll schedule a phone call and we'll talk more about your wedding plans! We'll go over the packages, our approach and answer any questions you may have. This will us also allow us to see if we are good fit.
STEP 03
Secure your PACKAGE & Prep
After our call, we’ll send over your proposal./quote of the packages you're interested in. Once accepted, you’ll receive your invoice to pay your deposit and review the three-payment plan (with due dates), and contract to sign.
As we get closer to your wedding date, we’ll send a questionnaire where you’ll share your wedding details, timeline, specific requests, family shot list, and anything else you’d like us to know so we can come prepared to capture your day exactly how you envision it.
STEP 04
Capture & Deliver
We'll show up ready to shoot with all of your wedding day details in mind. You'll be able to sit back and relax, because we're capturing all of your in-between moments so you can be fully present on your day. Then, the best part! We’ll deliver your photos and or video via online gallery for you and your spouse to relive through all your special moments from your big day.
FAQ
What is your philosophy and approach to photo & video?
Our philosophy & approach is simple: we want to work alongside couples who genuinely value their photos and films and want to intentionally make space for them in their timeline. That means allowing enough time for portraits of the two of you, your wedding party, individual portraits, and all of the little details and moments you have dreamed about.
We have had brides who truly prioritized this time in their day, and the difference it makes in their final gallery is incredible. When we have the time to slow down and create instead of rushing from one part of the day to the next, we are often able to capture nearly everything they envisioned, including the images from their mood boards that they were hoping for.
We will never want you to feel like your wedding day revolves around photos and video. We want you to enjoy your day and be fully present in it. But we also believe that if having beautiful, intentional imagery matters to you, it deserves a place of importance in your timeline. The more you allow us to create with you, the more we can give back to you in your final gallery and film.
When & how will we receive our gallery?
If your package includes sneak peeks, we will send you a selection of images within 72 business hours of your wedding so you have something to relive and share while you wait for your full gallery.
Your final wedding gallery will be delivered within 12 weeks for photography and within 16 weeks for video from your wedding date. Everything will be delivered through an online gallery, where you will have access to your high-resolution photos and video files to download and keep.
During peak wedding seasons, turnaround times may vary slightly. Our busiest seasons are typically March through April and October through November. If we anticipate any delay due to peak season, we will always communicate that with you ahead of time, as outlined in our contract. We know how exciting it is to relive your wedding day, and we put a lot of care into making sure your final gallery and film are worth the wait.
What gear do you use?
We have intentionally invested in some of the best professional photo and video equipment that Sony offers because we believe your wedding day deserves to be captured with equipment we can fully trust. Between the two of us, we have four professional Sony cameras paired with top of the line Sony G Master prime lenses, giving us the ability to capture everything from wide environmental moments to intimate details.
We also come prepared with more than just our cameras. We use tripods to continuously record different angles throughout your ceremony and reception, DJI drones for aerial footage, professional DJI wireless microphones to capture vows and first looks, dedicated audio recorders for speeches and reception audio, flashes for indoor and reception coverage, off camera lighting, light stands, and additional equipment to make sure we are prepared for different lighting conditions and moments throughout the day.
We even use professional headsets to communicate with each other during important moments, especially during ceremonies. This allows us to quietly communicate without interrupting what is happening while making sure we are both aware of important reactions, moments, and angles that need to be captured.
We never want to rely on just one camera, one angle, or one piece of equipment. Having a full professional setup allows us to be intentional with how we capture your day while also giving us the backup and flexibility needed when things move quickly. A lot goes on behind the scenes to make sure your final gallery and film feel seamless, intentional, and true to your day.
How do you back up our photos & video?
We take the security of your wedding memories seriously, which is why we have multiple layers of backup built into our workflow.
Each of our cameras has dual SD card slots, meaning your photos and video are recorded to two memory cards simultaneously. If one card were ever to become corrupted or fail, the second card provides a backup of what was captured.
Once we are finished capturing your wedding or lifestyle session, we transfer and back up all of your footage to our NAS (Network Attached Storage) system.
Our NAS acts as a dedicated storage system for our business, keeping multiple copies of your files safely stored and organized rather than relying on a single computer or hard drive. This gives us an additional layer of protection throughout the editing and delivery process.
We also archive your original footage for up to one year from your wedding date. This means your files are not immediately deleted once your gallery and film have been delivered. We keep them archived so there is an additional window of protection after your wedding day.
While no storage system can promise that data can never be lost, we have intentionally built our workflow around multiple layers of backup so your memories are protected from the moment we capture them through the time we archive them.
Do you have liability insurance?
Yes. We carry liability insurance and can provide documentation to your venue if required.
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